Shipping Options


Shipping Options: 4 Sections

Section 1: Important Information

We ship ONLY to the United States, Australia & Canada. We no longer ship to the UK because of the impossible Brexit UK VAT requirements.

US shipping for orders $75.00 or more is free for MOST items, EVERYDAY. Some items which are large, heavy or otherwise more expensive to ship have a surcharge for just that item(s) which is clearly noted on the product's purchase page.

We have ONLY USPS standard shipping options.

IF you get in a jam call us +1(912)729-7624 and we will do whatever we can to help you get what you need, where you need it in time! We have some manual options, which are generally more expensive, but in a time crunch can save the day!

We are required to obtain signature confirmation for all orders over $500.00.

Lastly, free shipping offers are most items, everyday. This is because all of the shipping carriers have switched to dimensional weight. Our rates are set for small, light items. Items which are especially large or heavy have an additional charge you can see right in the product's page before you proceed to order. Dimensional weight means that even if an item is very light, under 13oz but is 15 by 15 by 2 then it's weight for the purpose of shipping is over 3lbs requiring a shipping upgrade. Dimensional weight is calculated by multiplying length by width by height. All orders ship by dimensional weight, the shipping carriers have all switched.

 

Section 2: Signature Confirmation

If you have had issues with stolen packages in your neighborhood or your mail carrier delivers packages in an easily veiwed location, we strongly suggest you purchase optional signature confirmation to prevent theft. We are not responsible for delivered stolen packages.

 

Section 3: Package Insurance

We suggest you consider purchasing package delivery insurance when checking out, as it's an inexpensive safeguard against lost & carrier damaged shipments. We are not responsible for lost & carrier damaged packages which are not insured.

  • Damaged insurance claims must be filed no later than 30 days after you receive your package. We will require pictures of the damage (contents & shipping box), items & shipping label.
  • Missing package claims can be filed after the package is stopped in transit for more than 5 days. At this time we will file a lost package report with the carrier. The carrier then has 15 days to respond. Once they respond, if the package is not located, we will contact you to process your insurance claim.

You only have to deal with us. Insured package claims are managed completely by us, not the carrier. Please email us at cs@marysminiatures.net or call +1-912-729-7624 with package delivery insurance claims, pictures & questions. All issued insurance credits are applied to the original payment source only.

 

Section 4: Shipping Addresses

When checking out your billing address is selected for shipping by default, however, you can easily change it and ship somewhere else as you wish. Please be very certain to use valid USPS addresses as we are not responsible for misdirected packages due to an improper mailing address. Our postal software will automatically attempt to match your supplied address to a valid one, but there are no guarantees this will be appropriate. We are not responsible for misdirected packages if you provide a delivery address with is not USPS verified.

 



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